Sector Name : IT AND IT RELATED SERVICES
Course Name : DOMESTIC IT SUPPORT TECHNICIAN (DITT)
WBSCTVESD Course Code : ITE/2024/DITT/415
Course Duration : 390 Hours
Learning Outcome Learning Outcome Code Compulsory/Elective Duration (Hours)
Apply safe working practices ITE/2123/OC1 Compulsory 30
Describe the fundamental concepts of computers along with the installation of different parts of computers ITE/2123/OC2 Compulsory 30
Perform basic operations on Word, Excel, and PowerPoint, like creating formatting and editing, etc. ITE/2123/OC3 Compulsory 30
Demonstrate the basic functionalities of different types of Operating Systems with the knowledge of installation and configuration of Windows / Linux Operating System ITE/2123/OC4 Compulsory 30
Describe the concept of networking with the practical knowledge of network installation to enable smooth communication and data exchange between devices ITE/2123/OC5 Compulsory 30
Explain the procedure of accessing information from Internet using different Web Browser along with basic knowledge of computer security. ITE/2123/OC6 Compulsory 30
Communicate responsibly on social networking sites and use e-services ITE/2123/OC7 Compulsory 30
Identify & resolve customers service requests using organization’s procedure ITE/2123/OC8 Compulsory 30
Plan and organize the work in order to complete it on time ITE/2123/OC9 Compulsory 30
OJT ITE/2123/OC10 Compulsory 60
Employability Skill-60 Hrs DGT/VSQ/N0102 Compulsory 60
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