Learning Outcome |
Learning Outcome Code |
Compulsory/Elective |
Duration (Hours) |
Describe the Hospitality industry along with scope of work |
THC/3807/OC1 |
Compulsory |
30 |
Plan & execute cart loading, maintenance and food serving procedure for different food items |
THC/3807/OC2 |
Compulsory |
30 |
Follow food and occupational safety protocol |
THC/3807/OC3 |
Compulsory |
30 |
Apply appropriate practices to maintain quality of Food & Beverage |
THC/3807/OC4 |
Compulsory |
30 |
Execute proper Menu plan & customer service techniques |
THC/3807/OC5 |
Compulsory |
60 |
Identify and select the utensils and Equipment for proper use. |
THC/3807/OC6 |
Compulsory |
30 |
Execute the billing process of cash counter |
THC/3807/OC7 |
Compulsory |
30 |
Provide professional customer service and interact effectively with customer, manage expectation and handle enquiries |
THC/3807/OC8 |
Compulsory |
30 |
OJT |
THC/3807/OC9 |
Compulsory |
60 |
Employability Skills- 60 hrs. |
DGT/VSQ/N0102 |
Compulsory |
60 |