Sector Name : TOURISM AND HOSPITALITY
Course Name : ROADSIDE FOOD SERVICE OPERATOR (RFSO)
WBSCTVESD Course Code : THC/2024/RFSO/359
Course Duration : 390 Hours
Learning Outcome Learning Outcome Code Compulsory/Elective Duration (Hours)
Describe the Hospitality industry along with scope of work THC/3807/OC1 Compulsory 30
Plan & execute cart loading, maintenance and food serving procedure for different food items THC/3807/OC2 Compulsory 30
Follow food and occupational safety protocol THC/3807/OC3 Compulsory 30
Apply appropriate practices to maintain quality of Food & Beverage THC/3807/OC4 Compulsory 30
Execute proper Menu plan & customer service techniques THC/3807/OC5 Compulsory 60
Identify and select the utensils and Equipment for proper use. THC/3807/OC6 Compulsory 30
Execute the billing process of cash counter THC/3807/OC7 Compulsory 30
Provide professional customer service and interact effectively with customer, manage expectation and handle enquiries THC/3807/OC8 Compulsory 30
OJT THC/3807/OC9 Compulsory 60
Employability Skills- 60 hrs. DGT/VSQ/N0102 Compulsory 60
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