| Learning Outcome | Learning Outcome Code | Compulsory/Elective | Duration (Hours) |
|---|---|---|---|
| Describe the responsibilities and functions of a FL “Off” shop retail Assistant | RET/3205/OC1 | Compulsory | 30 |
| Identify well-known FL “Off”shop brands and their iconic products in the retail market | RET/3205/OC2 | Compulsory | 30 |
| Explain the principles of responsible service of alcohol, including legal requirements, customer care, and safety measures | RET/3205/OC3 | Compulsory | 30 |
| Communicate effectively with customers, understanding their needs and preferences | RET/3205/OC4 | Compulsory | 30 |
| Explain the sales strategies and techniques specially tailored to the FL “Off” Shops retail industry | RET/3205/OC5 | Compulsory | 30 |
| Organize and stock shelves in a FL “Off” Shops retail setting, ensuring attractive displays for easy customer access | RET/3205/OC6 | Compulsory | 30 |
| Describe the Point-of-Sale (POS) systems, including their components, functionalities, and importance in FL “Off”shop retail sales | RET/3205/OC7 | Compulsory | 30 |
| Apply practices for maintaining cleanliness, preventing hazards, and ensuring a safe shopping environment for customers. | RET/3205/OC8 | Compulsory | 30 |
| Develop and effective promotional strategies for FL “Off” Shops retail | RET/3205/OC9 | Compulsory | 30 |
| OJT | RET/3205/OC10 | Compulsory | 60 |
| Employability Skill-60 Hrs | DGT/VSQ/N0102 | Compulsory | 60 |
