| Learning Outcome | Learning Outcome Code | Compulsory/Elective | Duration (Hours) |
|---|---|---|---|
| Describe the roles and responsibilities of a Gem and Jewellery sales person | GJR/1302/OC1 | Compulsory | 30 |
| Identify brand identity for a jewellery line including logos, brand messaging and style guides | GJR/1302/OC3 | Compulsory | 30 |
| Demonstrate the sales process, including the key strategies and techniques from initial greetings stage to closing stage | GJR/1302/OC4 | Compulsory | 30 |
| Interact with customers to address their inquiries/complaints | GJR/1302/OC5 | Compulsory | 60 |
| Assist to plan for visual merchandising inside stores along with seasonal promotion strategy | GJR/1302/OC6 | Compulsory | 30 |
| Develop the process of jewellery certification, grading and the ability to recognize counterfeit and treated gems | GJR/1302/OC7 | Compulsory | 30 |
| Utilize various tech tools for effective retail sales of Gems and Jewellery | GJR/1302/OC8 | Compulsory | 30 |
| OJT | GJR/1302/OC9 | Compulsory | 60 |
| Employability Skill-60 Hrs | DGT/VSQ/N0102 | Compulsory | 60 |
| Identify the different types of jewellery and gemstone along with the manufacturing processes of jewellery | GJR/1302/OC2 | Compulsory | 30 |