| Learning Outcome | Learning Outcome Code | Compulsory/Elective | Duration (Hours) |
|---|---|---|---|
| Explain fundamentals of retailing, including the definitions, features, importance, and functions of retail trade, as well as the distinctions between retail and wholesale trade. | RET/3205/OC1 | Compulsory | 30 |
| Ensure store security, maintain health and safety standards, and respond to safety hazards and security breaches in a retail environment. | RET/3205/OC2 | Compulsory | 30 |
| Implement merchandise planning, visual merchandising techniques, and customer engagement strategies to enhance the retail shopping experience. | RET/3205/OC3 | Compulsory | 30 |
| Manage sales processes while delivering customer service, and continuously improving customer interactions | RET/3205/OC4 | Compulsory | 30 |
| Contribute significantly through teamwork in the retail industry and organizations, exploring the benefits of effective teamwork, techniques for task allocation, progress monitoring, customer needs identification. | RET/3205/OC5 | Compulsory | 30 |
| Ensure efficient financial management with basic accounting, handling cash and electronic payment and complying with taxation standards. | RET/3205/OC6 | Compulsory | 60 |
| Use computer for word processing with MS Word, spreadsheet software for accounting with MS Excel and internet basics. | RET/3205/OC7 | Compulsory | 60 |
| OJT | RET/3205/OC8 | Compulsory | 60 |
| Employability Skill-60 Hrs | DGT/VSQ/N0102 | Compulsory | 60 |
