Sector Name : ELECTRONICS & HARDWARE
Course Name : SERVICE TECHNICIAN-COMPUTER (HARDWARE AND SOFTWARE) (THCS)
WBSCTVESD Course Code : ELE/2023/TCHS/221
Course Duration :
Min : 390 hrs , Max : 450 hrs
Cost Category :
Category-II
Manufacturing / Service :
Service
Technical / Non Technical :
Technical
| Learning Outcome |
Learning Outcome Code |
Compulsory/Elective |
Duration (Hours) |
| Apply Safe Working Practices |
ELE/1023/OC1 |
Compulsory |
30 |
| Install the desktop computer and its peripherals. |
ELE/1023/OC2 |
Compulsory |
30 |
| Install laptop and its peripherals |
ELE/1023/OC3 |
Compulsory |
30 |
| Install and configure both hardware components and software applications on a computer system. |
ELE/1023/OC4 |
Compulsory |
60 |
| Identify, diagnose and repair a computer system and its associated peripherals. |
ELE/1023/OC5 |
Compulsory |
90 |
| Provide professional customer service and interact effectively with customers, manage expectations and handle inquiries |
ELE/1023/OC6 |
Compulsory |
30 |
| Identify, diagnose and repair a Server System and its storage and network issues. |
ELE/1023/OC7 |
Optional |
60 |
| OJT |
ELE/1023/OC8 |
Compulsory |
60 |
| Employability Skill-60 Hrs |
DGT/VSQ/N0102 |
Compulsory |
60 |