Sector Name : BANKING, FINANCIAL SERVICES AND INSURANCE
Course Name : MICROFINANCE OPERATION ASSOCIATE (MOA) (MIOAA)
WBSCTVESD Course Code : BFI/2023/MIOA/150
Course Duration : 390 Hours
Learning Outcome Learning Outcome Code Compulsory/Elective Duration (Hours)
Demonstrate the nature and principles of microfinance, including the characteristics of microfinance institutions, the principles that guide their operations and the impact of microfinance in promoting financial inclusion and women empowerment. BFI/0504/OC1 Compulsory 30
Describe Microfinance products and the sources of microfinance customers, including the types of financial products offered by microfinance institutions and the characteristics of the target customer segments. BFI/0504/OC2 Compulsory 60
Develop the skills of the application process for microfinance products and the significance of KYC requirements in establishing customer identity and managing risk. BFI/0504/OC3 Compulsory 30
Explain microfinance loan processes, including loan disbursement, collection of receivables, and effective follow-up techniques to ensure timely repayments and minimize default risks. BFI/0504/OC4 Compulsory 60
Develop the skill in alternative microfinance products and their significance in promoting financial inclusion and socioeconomic development. BFI/0504/OC5 Compulsory 30
Organize record maintenance practices, including accounts management and the importance of data integrity in microfinance operations to ensure accurate financial reporting, regulatory compliance and data security. BFI/0504/OC6 Compulsory 60
OJT BFI/0504/OC7 Compulsory 60
Employability Skill DGT/VSQ/N0102 Compulsory 60
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